basa17 Terms and Conditions

basa17 (hereinafter referred to as "Platform", "we" or "the Company") operates an online gaming and betting service for users in Bangladesh. These Terms form a legal agreement between the user ("you") and basa17.

By accessing, registering on, or participating in any gaming activity on the platform, you are considered to have fully accepted these Terms, our Privacy Policy and our Responsible Gaming Policy. If you do not agree with any part of these Terms, please refrain from using the service.

basa17 reserves the right to change, amend or update these Terms at any time. Continued use of the platform after updated Terms are published will be considered acceptance of the new Terms.

To enjoy gaming services on basa17, you must create a personal account. The following conditions must be met at the time of registration:

• Each person may create only one account. Multiple accounts belonging to the same person are strictly prohibited.
• All information provided during registration — name, date of birth, mobile number, payment details — must be accurate and up to date.
• Creating an account with false information may result in the account being suspended or terminated and any deposited funds being forfeited.
• It is your responsibility to keep your login credentials (username and password) completely confidential.
• You are fully responsible for all activities carried out through your account.
• Sharing account details with third parties is strictly prohibited.

basa17 provides services only to those aged 21 or above. At the time of registration you must confirm that you are 21+ and that you are located in Bangladesh.

3.1 Identity Verification Process

basa17 reserves the right to verify your identity before large withdrawals or in the case of any suspicious activity. The following documents may be requested during this process:

• Copy of National Identity Card (NID) or passport
• Birth registration certificate
• Proof of current address
• Proof of ownership of payment method

3.2 Protection of Minors

If it is proven that a minor has created an account on basa17, that account will be closed immediately and all transactions will be considered void. Legal action may be taken against anyone who registers using false information.

The following rules must be followed to keep your basa17 account secure and properly managed:

4.1 Password Security

• Use a strong password that combines letters, numbers and special characters.
• Change your password regularly and do not use the same password on multiple platforms.
• If you suspect unauthorized access to your account, notify our support team immediately.

4.2 Updating Account Information

If your contact information, payment details or any personal information changes, please update it from your account settings or let us know through our support team.

4.3 Account Suspension

basa17 may temporarily or permanently suspend any account for the following reasons:

• Violation of these Terms
• Suspicion of fraudulent or deceptive activity
• Payment disputes or chargebacks
• Evidence of operating multiple accounts

All financial transactions on basa17 are conducted in accordance with the following conditions and limits.

5.1 Accepted Payment Methods

The following methods can be used for transactions on our platform: bKash, Nagad, Rocket and bank transfer.

5.2 Minimum Transaction Limits

• Minimum deposit: ৳300 (per method)
• Minimum withdrawal: ৳800
• Standard withdrawal processing time: 10–45 minutes

5.3 Withdrawal Terms

The following conditions must be met before a withdrawal request is processed:

• Account verification must be completed.
• Applicable bonus wagering requirements must be met.
• Withdrawals may only be made to the same payment method used for the deposit (where applicable).
• For bKash, Nagad or Rocket, the account name and number must match the registered details.

5.4 Transaction Rejection

basa17 reserves the right to reject any transaction due to suspicion of fraud, mismatched information or technical issues. The user will be informed of the reason for rejection in a timely manner.

All bonuses and promotional offers on basa17 are provided under the following general terms and conditions.

6.1 Welcome Bonus

New users will receive a 200% bonus on their first deposit, up to ৳20,000. For example: depositing ৳1,000 will earn a ৳2,000 bonus, giving a total balance of ৳3,000.

6.2 Wagering Requirements

Wagering requirements apply to all bonuses. The wagering requirement for the welcome bonus is 20 times (20x). This means the bonus amount must be wagered 20 times before it can be withdrawn.

6.3 General Bonus Terms

• Each user is eligible to receive each bonus only once.
• Bonus funds cannot be transferred to another account.
• Attempting to claim bonuses from multiple accounts will result in all accounts being cancelled.
• basa17 reserves the right to change bonus terms or cancel bonuses at any time.
• Each promotion has a specific validity period; expired bonuses will be automatically cancelled.

6.4 VIP Program

basa17 offers three VIP tiers for regular and enthusiastic players: Bronze (up to 0.3% weekly cashback), Silver (up to 0.7% weekly cashback) and Gold (up to 1.0% weekly cashback). Cashback rates and benefits may change over time.

All gaming activities on basa17 are conducted in a fair and transparent manner. Each game's software provider (including Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe and others) operates according to its own rules.

7.1 Game Results

• All game results are determined through Random Number Generator (RNG) technology.
• Incorrect results displayed due to technical errors will be considered void.
• In the event of an internet disconnection, the result recorded on the server will be considered final.

7.2 Betting Limits

Each game has its own minimum and maximum betting limits, which are clearly stated in the game interface. basa17 may also set overall betting limits.

7.3 Sports Betting

basa17 reserves the right to change odds for betting on cricket, football, kabaddi and other sports. Betting opportunities are available for all tournaments including BPL, IPL and T20 World Cup. Separate rules will apply for bets in the event of a match cancellation or postponement.

The following activities are strictly prohibited on basa17. If any of them occur, the account will be cancelled and legal action will be taken where applicable:

• Money laundering or transactions involving illegal funds
• Operating multiple accounts or using another person's account
• Deliberate betting with the intention of exploiting the bonus system
• Attempting to manipulate the system using software or any technical means
• Colluding with other players during gaming
• Providing false information or identity fraud
• Abuse of chargebacks or payment disputes
• Intentionally exploiting any vulnerability or bug in the platform

basa17 accepts no liability in the following circumstances:

• If a game session is interrupted due to an internet disconnection or a fault with the user's device.
• Technical problems caused by third-party software providers.
• If account security is breached due to the user's own negligence.
• Unexpected or uncontrollable events (Force Majeure), such as natural disasters, government orders or cyber attacks.
• Losses arising from false information provided by the user.

In the event of any dispute or complaint, basa17's logs and records will be considered final evidence.

The security of your personal information is one of basa17's highest priorities. We keep all data secure using SSL encryption technology. Please read our Privacy Policy for full details on how we collect, store and use your information.

Your data will never be sold to third parties. However, limited information may need to be shared in response to legal obligations, fraud prevention or requests from regulatory authorities.

basa17 may temporarily or permanently suspend services for the following reasons:

• System maintenance and upgrades (users will be notified in advance).
• Unplanned technical issues or cybersecurity threats.
• The need to suspend services for legal or regulatory reasons.

During any service suspension, users' balances will remain safe and will be fully accessible once the service is restored.

basa17 reserves the right to change, amend, or completely replace these terms and conditions at any time. Users will be informed of significant changes via their registered email or platform notifications.

Continued use of the platform after any changes to the terms and conditions means you have accepted the updated terms. If you do not agree to the new terms, you may close your account at any time and withdraw your remaining balance (subject to the terms and conditions).

If you have any questions or complaints regarding these terms and conditions, please contact us:

• 24/7 Bengali live chat support — for the fastest assistance.
• Email: [email protected]

Our support team is available around the clock to assist you in Bengali. We are always ready to help with any matter related to your account, payments, bonuses, or gaming.